How to import and customize
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It follows the same steps of importing a new virtual agent. Follow these five steps:
1) Download the Agent Template ZIP (get the link at each template page).
2) Go to the Cockpit (home), click the button "New virtual agent", and choose the "Import" option (image below)
3) Import the ZIP file
4) Give it a name and click "Import":
5) Done! Your new virtual agent will appear on your home.
When working with Agent Templates, it's important to understand some eva concepts. Click on the links below to explore them further:
Important: Before using the virtual agent, . Click on the blue "Train" button at the top right .
